(BISMARCK, ND) – The North Dakota Insurance Department assisted more than 1,500 consumers in 2024, recovering more than $2 million for policyholders.
That’s according to a new report from the North Dakota Insurance Commissioner, Jon Godfread. As a consumer protection agency, the Department works with individuals facing issues with health, life, auto, homeowners, and other types of insurance policies. The Department assists with denied claims, improper billing, policy cancellations, and other disputes between policyholders and insurance companies.
In 2024, 1,590 consumer inquiries were handled by the Department, with 202 complaints filed against insurance companies and agents. Over $2 million was returned to policyholders through claim adjustments, policy corrections and negotiated settlements. The returned funds are more than double the amount recovered in 2023.
